Design of Loyalty Programs and Activities

Objective

The goal of this service is to strengthen the relationship between the customer and the brand, increasing their frequency of purchase, satisfaction, and emotional connection. Through the design of personalized loyalty programs and activities that generate memorable experiences, we aim to ensure that customers not only return but also actively recommend the business.

This translates into a tangible improvement in profitability, a reduction in the cost of acquiring new customers, and a sustainable competitive advantage in a market where emotions and experience are key to purchasing decisions.

 

Includes

• Analysis of the current and desired customer profile

• Defining loyalty objectives and KPIs

• Design of programs by levels, points or exclusive experiences

• Activity plan to strengthen the emotional connection with the client

• Suggestions for technological tools for automation and monitoring

• Basic training for the team on the program

 

Benefits

1. Increase in visit frequency and average ticket

2. Greater brand recognition and preference

3. Valuable information about your customers' behavior

4. Reducing the cost of acquiring new customers

5. Competitive differentiation based on experience.

    

Investment
Starting at $1,200 USD* (depending on the size of the digital presence and the number of platforms analyzed).
* Ask about our special prices for micro-enterprises
 

Duration of service

2 to 6 weeks, depending on scope and complexity.