Efficiency Lab Package

Objective

To identify operational friction points and redesign key processes to improve internal efficiency, reduce errors, and ensure a smoother, more consistent customer experience. Ideal for businesses already in operation but facing bottlenecks, recurring complaints, or misalignment between teams.
 

Includes

• Initial diagnostic session to tailor the content to the company’s context, needs, and participants’ level of experience

• Interactive workshop covering:

  • Fundamentals of effective leadership in dynamic environments

  • Assertive communication, active listening, and managing difficult conversations

  • Team motivation and empowerment

  • Change management and organizational resilience

  • Effective delegation and shared accountability

  • Leadership styles and how to adapt them to different situations

  • Practical activities and group dynamics to apply concepts to real scenarios

  • Work materials and practical tools for future use

  • Final report with personalized observations and recommendations to further strengthen leadership capabilities

• Follow-up sessions as agreed upon
   

Benefits

1. Reduce downtime and task duplication

2. Identify bottlenecks in your operations

3. Establish more efficient and sustainable processes

4. Improve coordination between departments and teams

5. Increase productivity without compromising service quality
    

Investment

Starting at $2,500 USD*
(pricing varies according to the number of attendees and the depth of tailored content)
*Ask about our special pricing for microenterprises
 

Service Duration

4 to 6 weeks, depending on the number of team members and their initial level of operational understanding
(Includes audit, process redesign, and delivery of recommendations)