Operational Efficiency & Continuous Improvement Workshop

Objective

To train teams to identify optimization opportunities in their daily processes, foster a continuous improvement mindset, and apply practical tools to enhance efficiency, productivity, and service quality.
A more efficient operation not only reduces costs and saves time: it also improves the customer experience, increases team satisfaction, and boosts business profitability.
 

Includes

• Initial diagnostic session to understand the business’s key processes and challenges

• Interactive, hands-on workshop covering:

  • Principles of operational efficiency and Lean thinking

  • Identification of waste and non-value-adding activities

  • Basic continuous improvement tools (5S, root cause analysis, process mapping, etc.)

  • Building a culture of continuous improvement: empowering teams to identify and solve problems

  • Practical exercises applied to real business processes

  • Support materials and practical guides to implement immediate improvements

  • Delivery of a summary report with prioritized action recommendations
     

Benefits

1. Optimize key processes to save time and resources

2. Identify bottlenecks and waste points

3. Boost team productivity

4. Enhance both the customer and employee experience

5. Promote a culture of continuous improvement across operations
    

Investment

Starting at $1,200 USD* (based on number of participants and level of customization)
*Ask about our special pricing for microenterprises
 

Service Duration

6-hour workshop, available in-person or virtually
Optional: Follow-up or reinforcement sessions available